Case studies
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Waitrose: Review of propositions and capabilities for its multi-channel strategy
Review of propositions and capabilities for the Waitrose multi-channel strategy.
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Cable & Wireless Worldwide: Strategic road mapping to improve the portal offering
Working with Cable & Wireless Worldwide to capitalise on their back-end re-platforming portal investment by improving the portal's front-end functionality.
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Channel 4: Business change planning for roll-out of 4oD
Business change planning for roll-out of 4oD, Channel 4's Video on Demand (VOD) service.
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Office for National Statistics: Internet delivery strategy for the 2011 census project
Helping the Office for National Statistics to maximise completion rates for the first online UK Census in 2011.
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NHS Direct: Developing a strategy for moving customer engagement online
Developing and implementing online tools to help NHS Direct enhance its online public service and user experience.
See more of our case studies
By Capability
- Technology Exploitation & Innovation
- Product & Service Development
- Customer & Partner Communications Strategy
- Ecommerce & Multi-Channel Retailing
- Policy and Social Benefit
- Customer & Citizen Experience
- Business Planning and Commercial Strategy
- Business Transformation & Process Design
- Channel Strategy & Channel Diversion
- Digital & Innovation Strategy
- Project & Programme Delivery
- Supply Chain, Sourcing & Procurement
